Krova is a product of Aqirox Technology Private Limited

Aqirox Technology Private Limited is a company registered in India. It builds software products that help businesses use technology and AI to improve their operations and their customer relationships.

Krova is developed, operated and supported by Aqirox Technology Private Limited. Where these pages refer to “Krova”, the contracting and operating entity is Aqirox Technology Private Limited.

Krova is an AI-powered business intelligence and customer communication platform for small and medium businesses.

Small businesses talk to their customers across WhatsApp, email and other channels, and the important detail gets lost in the noise — who is waiting for a reply, what was promised and when, which enquiry went cold, what work was delivered but never invoiced. Krova reads the conversations a business already has and turns them into a clear view of what needs attention.

With a business’s authorization, Krova can:

• Bring customer conversations together in one place
• Organise interactions by customer rather than by chat thread
• Highlight enquiries, commitments and customers that need follow-up
• Draft replies for the business to review before sending
• Send customer updates and reminders the business has approved or configured
• Produce insights from the business's own customer activity

Krova is a hosted software service. Businesses sign in to a web dashboard and connect the communication channels they already use. Krova processes the information from those channels to provide the features the business has chosen.

Details of how data is handled, stored and deleted are set out in the Privacy Policy, and the technical measures in place are described on the Security page.

For questions about Krova or Aqirox, see the Contact page.