KROVA doesn't just send auto-replies. It reads every conversation, scores every lead, drafts context-aware messages, and gets sharper every time you use it.
Not a black box. Here's exactly how KROVA reads a conversation, scores it, and drafts your reply.
The full intelligence cycle — every single day, automatically.
KROVA reads every message that came in today across all your connected channels.
Each conversation is scored by intent, urgency, and value. The AI uses your catalogue and guardrails to draft the right reply.
Replies are ranked HOT → WARM → COLD and loaded into your queue, ready for the morning.
You wake up to a WhatsApp from KROVA: overnight activity, hot leads to call, pending approvals.
Tap Approve. KROVA sends via the original channel — no copy-paste, no switching apps.
KROVA classifies every lead into three tiers so you never waste time on the wrong conversation.
Asked about pricing, ready to buy, or explicitly requesting a follow-up. Needs a reply within hours.
Signals
Showing genuine interest but hasn't committed. Needs nurturing — the right message at the right time.
Signals
Went quiet, never replied, or low-intent browsing. Needs a re-engagement message, not a hard sell.
Signals
Same customer message. Three different brand voices. KROVA matches yours from your first 50 sent messages.
"Hi, kitna lagega aapka Elite plan? Aur kab tak start ho sakta hai?"
Hello Priya, thank you for reaching out. Our Elite plan is priced at ₹2,499/month. Onboarding typically begins within 2 business days. Would you like me to send the payment link?
Hi Priya 🙌 Elite plan ₹2,499/mo hai — full access milta hai. Aaj lock kar lein toh kal hi start kar dete hain. Payment link bhej dun?
Priya ji namaste 🙏 Elite plan ka rate ₹2,499 maheene ka hai. Aaj confirm kar dijiye toh kal se hi service shuru ho jayegi. Payment link bhejun?
The AI reads the full conversation thread — not just the last message — so replies are always contextually accurate.
Trained on buying signals, objections, and urgency cues specific to Indian SMB customer language.
Define what the AI should never say — competitors, prices without approval, anything sensitive.
Set your greeting style and tone once. The AI writes in your voice — formal, friendly, or Hinglish — every time.
On Pro, KROVA doesn't wait until 10 PM. It processes messages as they arrive and alerts you instantly.
The more you approve and reject, the sharper it gets. Every interaction makes it more you.
Live examples from a sample workspace. This is what the brain surfaces — not metrics, decisions.
Engagement dropped 60% · last 3 replies took 4h+ · price objection unresolved.
3 quotes sent 12+ days ago, never followed up. Highest value: Mehta Interiors ₹22k.
First DM on Mon, follow-up on Wed. Strong intent + viewed pricing page 3×.
Repeated pattern this week — consider adding EMI tier or partner.
Switched from Zoho 2 weeks ago. Reason: too many features, no AI. Use as case study.
All used your service once. Avg ticket ₹8k. Win-back campaign opportunity.
Conversations never train shared models. Everything stays in Indian data centers. Delete it all with one click any time.